FSA Celebrates its
with Richard Dewees, Executive Director & Bertie Bonner (The Harned), Board Chair. Founding members: Barclay/Friends Hall, Cadbury, Chandler Hall, Foulkeways, Friends Home, The Greenleaf, The Harned, The Hickman, Kendal Corp, Medford Leas, Pennswood Village, & Stapeley. Friends Rehabilitation Program, Friends Life Care at Home, and Foxdale Village all joined within a year.
Friends Services for the Aging launched
Warren Witte appointed as Executive Director
First Peer Group met in May (DONs)
Followed later in the year by meetings of maintenance and housekeeping directors and human resource directors.
First Quaker orientation held at Pendle Hill
Since 1991, over 2,000 employees and board members of FSA organizations have attended some version of this program, now known as “Intro to Quakerism.”
Peer group meetings expanded
to include admissions directors and social workers. Later expansions included grounds keepers, CFOs, development directors, food service and activities staff.
FSA statement on diversity approved
after review by boards of member organizations. It has subsequently been used and adapted by member organizations in various ways. The statement is still used by FSA and a number of member organizations today.
Commitment to Diversity
The members of Friends Services Alliance believe that their communities and services are enriched by diversity within their organizations. Their Quaker values lead to a policy of inclusion, of seeking out diversity, and of nondiscrimination.
Our commitment to diversity flows from our common Quaker identity and values. Friends believe that each human life is sacred—that there is “that of God” in every person. This conviction has led to more than three centuries of Quaker action to promote equality, respect for differences, and the dignity of all people.
FSA member organizations are committed to making their services to the aging a part of this heritage.
Diversity Specialist Appointed
FSA Opened Corporate Office in Blue Bell with 3 staff members
First Website Launched
Diversity Working Group held focus group with people of color who are residents or board members. The Group encouraged initiatives in hiring people of color in lead staff roles, and appointing people of color to boards.
Friends Corporate Compliance Program Launched
Diversity Program sponsored training sessions for line supervisors
Board adopted tagline "Strengthening Quaker Service Through Collaboration"
FSA invited to briefings on Anabaptist initiative for liability self-insurance
through an off-shore captive. Ultimately leads to the launch of the Peace Church Risk Retention Program in 2004.
Director of Leadership Development & Training and Director of Purchasing and Business Development hired
Name change from Friends Corporate Compliance Program to Peace Church Compliance Program
The Board approved appointment of a new Diversity Committee as a standing committee of the Board
Participation of Mennonite and Brethren organizations in compliance program authorized by Board
Discussions among staff leaders of FSA, Mennonite Health Services, and Association of Brethren Caregivers leads to increased program interaction among the three denominations.
Neil Holzman succeeds Warren Witte upon his retirement
Jane Mack appointed as Interim Executive Director
is named to the position permanently in June 2009.
Launched pilot of FSA Internship program with George Fox University
FSA holds the FSA Leadership Summit
sponsored by Friends Foundation for the Aging. Outcomes include the FSA Leadership Institute, resources on succession planning and leadership transitions.
sponsored by Friends Foundation for the Aging, leading to the development of the “Hallmarks of Quaker Values-Inspired Senior Living.”
FSA holds FSA Values Summit
PCCP Rebranded to FSA Compliance and Risk Management Program
FSA Leadership Institute Launched
Renamed and rebranded to Friends Services Alliance
to better reflect service to professionals who serve seniors.
New tagline of “Rooted in Values. Driven by Excellence” adopted
FSA takes educational trainings, compliance and risk management reviews and all meetings online due to worldwide COVID-19 pandemic
31 FSA Members; 84 Compliance clients; 26 Risk Management clients
FSA develops and delivers a number of programs to support explorations of diversity, equity, and inclusion in member organizations
Quaker Video Connection video series launched in conjunction with The Kendal Corporation
FSA celebrates 30th Anniversary
Compliance and Risk Management will host its 8th Annual Conference
FSA Internship Program will mark its 10th year
FSA Leadership Institute will mark its 9th year